Store Policies

STORE POLICIES

Refund and Return Policy

Effective January 1, 2026

1. Custom Firearms & Special Orders

Final Sale: All custom-built firearms, custom configurations, and special orders are final sale and non-returnable. Work on these items begins upon receipt of payment, and payments are non-refundable. If there is an issue with the product, the customer must contact DRD Precision and explain the issues/problems and DRD Precision will determine if we (DRD Precision) are liable for said issues. Any product that is altered, worked on, adjusted, or otherwise modified in any way will automatically void any warranty. Only certain items fall within DRD Precision’s warranty guidelines. If DRD Precision is liable for issues/problems with a custom-built firearm, custom configuration, or special order, we will fix the issue at no cost, replace it, or issue a refund in full.

Incorrect Specifications: If a custom-built firearm does not meet the documented specifications agreed upon at the time of order, we will approve a return for repair within 30 days of receipt. If the firearm cannot be repaired, a refund or replacement may be issued at management's approval.

2. Standard (Non-Custom) Firearm Sales

Pre-Transfer Inspection: Customers must thoroughly inspect all firearms at their transferring Federal Firearms License (FFL) dealer before completing the background check and transfer paperwork.

No Returns After Transfer: Once a firearm is transferred to you via ATF Form 4473, it is considered "used" and cannot be returned unless specifically authorized by DRD Precision management.

Failed Background Checks: If a transfer is denied by the NICS background check, the firearm may be returned to us, however we reserve the right to hold a restocking fee of 60%.

3. Non-Serialized Accessories & Parts

Return Window: Non-serialized items (e.g., optics, grips, stocks) may be returned within 15 days of delivery if they are in new, unused condition and in original packaging.

Restocking Fee: Approved returns on accessories are subject to a 20% to 25% restocking fee.

Exclusions: Ammunition, used parts, or items that have been installed or altered are strictly non-returnable.

4. Shipping & Fees

Return Shipping: Customers are responsible for all return shipping, freight, and insurance costs unless the return is due to our error.

Shipping Labels: We do not issue return shipping labels. We recommend using a trackable and insured carrier for all returns.

Non-Refundable Costs: Original shipping and credit card processing fees (typically 3%) are non-refundable.

5. Warranty & Repairs

Limited Warranty: Custom builds are warranted against defects in material and workmanship for 90 days from the date of shipment for the original owner.

Exclusions: Damage caused by hand-loaded/remanufactured ammunition, unauthorized repairs, or misuse is not covered.

Return for Repair: Per 27 CFR § 478.124(a), firearms sent to us solely for repair or customization may be returned directly to the owner without a new Form 4473 transfer.

SHIPPING &

RETURNS

All firearms MUST be mailed to a Federal Firearms License (FFL) holder. This can be an individual that holds an FFL or to a firearms dealer such as a gun shop. It is the responsibility of the customer to find their local FFL holder and provide that information to DRD Precision Firearms so we know where to send the firearm. All purchases over $1,000.00 will receive free shipping.

It is the responsibility of the customer to know the laws and regulations of their state as to what firearms are legal to own. If a firearm is purchased by a customer from a state in which it is not legal to possess, DRD Precision Firearms will not refund any of the cost until after the firearm is sold to another customer. When and If the firearm is sold to another customer, the original customer will receive 60% of their original cost.

Before returning firearms to DRD Precision Firearms, we request all customers to contact DRD Precision Firearms so we can determine what any issues may be with the firearm either over the phone or via email. Often times we may be able to assist with finding a solution before the firearm is sent back.

If it is determined that the firearm must be returned, the entire firearm and all parts must be returned unless otherwise directed by DRD Precision Firearms. When mailing the firearm, it must be properly packaged to protect the firearms during shipping along with all parts and accessories.

Once we receive the firearm, it will be inspected and test fired to verify problems, this will includes test firing with various types of rounds of ammunition. If you are using a specific round, such as handload, we do not guarantee anything regarding the accuracy and functionality. We only guarantee the accuracy and functionality based on ammunition used to test fire the firearm prior to the firearm being sent out which is factory standard ammunition (example: Black Hills, Federal Premium, Hornady).

If we are not able to verify the issues with the firearm, the customer is responsible for costs of ammunition expended for test firing, range time, and shipping and handling. This typically comes to $150.00 to $200.00 depending on location and type of firearm. Additionally, if we are not able to determine a problem with the firearm, the customer will be contacted to verify and explain the issue in which they had. DRD Precision Firearms will then test fire the firearm again and send a video to the customer to show the firearm functioned as designed. If the problem arises during test firing, the customer will not be charged any expenses and DRD Precision Firearms will fix the problem or replace the firearm part and send back to the customer.

If it is determined that the firearm did not function as designed due to the negligence of the customer or from not being properly taken care of, (examples include not properly cleaning and lubricating the firearm, using improper ammunition, damage to the firearm from dropping it, etc…) DRD Precision Firearms will attempt to repair the firearm however the customer will be responsible for all repairs and replacement parts, shipping and handling.

Because most of DRD Precision Firearms are custom built, if a customer is not satisfied with their firearm and wishes to return it within 30 days after receiving it, there is a 40% restocking fee. If DRD Precision Firearms is able to resale the firearm to another customer, 20% of the restocking fee will be returned to the customer as long as the firearm is in the same condition as when sent out to the customer. For those firearms that are pre-built, there will be a 20% restocking fee for any firearms returned as long as the firearm is in the same condition as when sent out to the customer.

DRD Precision Firearms is not responsible or liable for any incidents or consequential damages to firearms, gear and accessories, or persons. DRD Precision Firearms guarantees reliability and functionality with only factory standard ammunition. All DRD Precision Firearms are tested to be used for factory standard ammunition and any use of hand load ammunition should be done with care and voids any warranty from DRD Precision Firearms.

Shipping & Returns

PRIVACY &

DATA POLICY

DRD Precision Firearms ( ) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with DRD Precision Firearms of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time DRD Precision Firearms decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to DRD Precision Firearms, and it governs any and all data collection and usage by us. Through the use of

www.drdprecisionfirearms.com,

you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that DRD Precision Firearmsdoes not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

What personally identifiable information is collected from you through our website;

Why we collect personally identifiable information and the legal basis for such collection;

How we use the collected information and with whom it may be shared;

What choices are available to you regarding the use of your data; and

The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

· Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.

Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, DRD Precision Firearms may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

DRD Precision Firearmsmay also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

​​

To better understand your needs and provide you with the services you have requested;

To fulfill our legitimate interest in improving our services and products;

To send you promotional emails containing information we think you may like when we have your consent to do so;

To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

DRD Precision Firearms does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

DRD Precision Firearms may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from

www.drdprecisionfirearms.com

DRD Precision Firearms may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

DRD Precision Firearmsuses various third-party social media features including but not limited to Facebook, MeWe, LinkedIn, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within DRD Precision Firearms's control.

Disclosure of Information

DRD Precision Firearms may not use or disclose the information provided by you except under the following circumstances:​

as necessary to provide services or products you have ordered;

in other ways described in this Policy or to which you have otherwise consented;

in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

as required by law, or in response to a subpoena or search warrant;

to outside auditors who have agreed to keep the information confidential;

as necessary to enforce the Terms of Service;

as necessary to maintain, safeguard and preserve all the rights and property of DRD Precision Firearms.

Non-Marketing Purposes

DRD Precision Firearms greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in DRD Precision Firearms products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

DRD Precision Firearms's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our

system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to

drdprecision@gmail.com.

If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. DRD Precision Firearms will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. DRD Precision Firearms does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

DRD Precision Firearms's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

DRD Precision Firearms takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your

information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, DRD Precision Firearms is a licensee of TRUSTe. The website is also secured by VeriSign.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email:

drdprecision@gmail.com

Telephone Number: 7602138639

GDPR Disclosure:

If you answered "yes" to the question Does your website comply with the General Data Protection Regulation

("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at

https://gdpr.eu

. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.

COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.

In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit https://

www.ftc.gov/tips-advice/business-

center/guidance/childrens-online-privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.

Privacy Policy